Send a Message

We'll Respond Promptly

Use the form below for general questions, mail-in service requests, or if you'd like to send photos of your items before visiting. We typically respond within a few hours during business hours.

Visit Us

Our North Dallas Location

Hours Mon–Sun · 8:00 AM – 8:00 PM
Walk-Ins Always welcome — no appointment needed

Prefer to Call?

Talk to Us Before You Visit

Give us a call and describe what you have. We'll let you know what to expect before you even walk in the door.

Common Questions

Frequently Asked Questions — Contact & Visiting

The quickest way to reach us is by phone during business hours — we're happy to answer questions, provide estimates, or schedule a private appointment if needed. You can also stop by our North Dallas location without an appointment, send us a text, or fill out the contact form on this page and we'll get back to you promptly.

We can provide general information about our process and current market prices over the phone, but we need to see and test your items in person to give you an accurate offer. Every piece is different, and precise evaluation requires testing the purity and weighing the items. The good news is that evaluations are completely free and only take a few minutes — stop by or use our mail-in service for an exact offer.

Yes! While walk-ins are always welcome, we're happy to arrange private appointments for customers who prefer a more personal experience or are bringing high-value collections. Just give us a call to schedule a time that works for you.

Yes, we have convenient parking available at our North Dallas location. Easy access right off Midway and Trinity Mills makes stopping by quick and hassle-free.